FIRSTMOVE LABS LTD (hereinafter referred to as “we,” “the Company,” or “Firstmove Labs Ltd”) values your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit this website, consult about custom smart home software development services, use our services, or contact us.
By accessing and using this website, you acknowledge and agree to the information processing methods described in this Privacy Policy.
- About Us
Firstmove Labs Ltd is a technology company specializing in custom smart home software development, providing smart software development solutions for residential and commercial clients, including smart home automation systems, Internet of Things (IoT) device integration, smart lighting control, security systems, environmental management systems, and mobile application development.
This website is operated and managed by Firstmove Labs Ltd. All service descriptions, technical information, software development content, and related digital resources on this website belong to Firstmove Labs Ltd.
- Information We Collect
When you visit our website, seek consultation services, or conduct business with us, we may collect the following information:
Contact Information
Name
Email Address
Phone Number
Company Name (if applicable)
Mailing Address (if you provide it)
Project Information
Smart Home Software Development Requirements
Project Description
System Functional Requirements
Technical Requirements
Business-Related Information
Website Usage Information
IP Address
Browser Type
Device Information
Website Access History
Page Browsing Information
Cookie Data
- How We Use Information
The information we collect may be used for the following purposes:
Responding to your consultation requests;
Assessing smart home software development project requirements;
Providing customized software development services;
Conducting project communication and technical support;
Improving website functionality and user experience;
Maintaining website security and preventing unauthorized access;
Complying with applicable laws and regulations.
We will not sell, rent, or use your personal information for unauthorized commercial purposes.
- Information Related to Smart Home Software Development Services
In providing customized development services, clients may provide us with project requirements, system design information, device integration requirements, or other business materials.
We will only use relevant information as needed for project development, technical communication, and service delivery, and will take reasonable measures to protect the security of information provided by our clients. Unless authorized by our clients or required by laws and regulations, we will not disclose client project information to unrelated third parties.
- Cookie Technology
Our website may use cookies or similar technologies to help:
Provide a better website experience;
Analyze website traffic;
Optimize website content and functionality;
Enhance website security.
You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
- Information Sharing
Where necessary, we may share limited information with the following types of third parties:
Technical service providers supporting website operation;
Providers of data storage and security services;
Service providers assisting us in completing business operations.
All third parties may only process relevant information for the purpose of their services and must comply with applicable data protection requirements.
- Data Security
Firstmove Labs Ltd takes reasonable technical and administrative measures to protect your personal information, including:
Restricting unauthorized access to information;
Using secure data transmission methods;
Regularly reviewing website security measures;
Providing reasonable protection for business data.
Despite our protective measures, the internet environment cannot guarantee absolute security during information transmission; therefore, we cannot guarantee absolute security during data transmission.
- Data Retention Period
We will retain your personal information for a reasonable period necessary to achieve the purposes for which it was collected, such as:
Customer Inquiry Information: Retained for a reasonable period after the inquiry is completed;
Project Cooperation Materials: Retained according to the project cycle and legal requirements;
Website Usage Data: Retained according to operational and security needs.
When information is no longer needed, we will take reasonable steps to delete or anonymize it.
- Your Rights
Under applicable data protection laws, you may have the following rights:
To inquire about the personal information we hold;
To request correction of errors;
To request the deletion of personal data;
To restrict or object to certain information processing activities;
To request a copy of your personal information.
To exercise these rights, please contact us using the contact information provided on the Contact Us page.
- Third-Party Website Links
This website may contain links to third-party websites. Firstmove Labs Ltd is not responsible for the privacy policies or data processing methods of third-party websites. We recommend that you review their privacy policies before visiting any third-party website.
- Privacy Policy Updates
We may update this Privacy Policy based on business changes, technological advancements, or legal requirements. The updated policy will be published on this website, indicating the latest effective date.
Firstmove Labs Ltd is committed to protecting customer privacy and processing your personal information in a secure and transparent manner.